Frequently Asked Questions

How do I find you using a GPS?

The GPS street address location is:

More detailed directions are found on our Maps & Directions page.

What time does the garage close?

The Garage At Post Office Square is open and staffed with an on-site manager 24 hours a day, 7 days a week, 365 days of the year.

What is the daily rate?

Each business day begins at 5:00 AM. The daily rate is $40.00 for 2 1/2 hours or more, up to 24 hours, between any 5:00 AM to 4:59 AM period, Monday through Friday. Should you enter the garage between 4:00 PM and 4:59 AM the next day, you will only be charged the evening rate of $9.00. Discounts on the daily rate and other posted rates are available through our parking programs.

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Do you have special evening & weekend rates?

Yes. Our evening and weekend rate is just $9.00. We also offer a Night Owl Card – a $90 prepaid card that allows you ten visits to the garage, beginning as early as 2:30 PM through 8:00 AM the following day.

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What is the evening rate and at what time of the day does it begin?

The evening rate is $9.00. Evenings begin at 4:00 PM each day and you must depart by 8:00 AM the following morning.

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Do you offer rates for frequent high volume customers?

We offer a full menu of parking programs that provide added conveniences and services as well as significant savings for both our frequent and occasional customers.

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I drive an electric car. Where are the EV spaces?

There are 41 Level 2 EV charging stations in the Garage:  eleven on the Lobby Level and six near the elevators on each of Levels 1-5.  There is no fee to use the stations, but regular parking rates apply as you exit the Garage.  EV’s MUST BE MOVED to regular parking spaces once fully charged.

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I drive a van. Will it fit in Garage At Post Office Square?
A number of parking spaces on the Lobby Level of the Garage are available for oversized vehicles. Specific clearance restrictions are posted at Garage entrances. The Garage cannot accommodate vehicles that are over 7’6″. Vehicles that are over 6’10” should only use the Congress Street entrance.

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Motorcycle Parking
We do not have a designated parking area for motorcycles or offer a special parking rate for them. All vehicles, including motorcycles, are charged the same daily rate.

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What forms of payment are accepted at Garage At Post Office Square?

Cash, check and most major credit cards are accepted.

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When paying for parking at the Garage by check, to whom should I make it payable to and to what address should the payment be sent?
Please make checks payable to Garage At Post Office Square. If you are holder of The Preferred Card or The Park Card, please be sure to include your account number on the check. Payments sent via mail should be addressed to Post Office Square Redevelopment Corporation, 50 Federal Street, Boston, MA 02110.
Do you offer special rates on Holidays?

Yes, we offer our discounted weekend rates on specific holidays. For more information please see the list of discounted holidays on our rates & hours page.

The Preferred Card FAQs

What is the current monthly parking rate?
The current rate for a Preferred Card (monthly parking pass) is $515. Availability of monthly passes is limited. Contact us by email or call us at 617-423-1500 for more information and to inquire about availability.
How do I update my Preferred Card account information?
Log into MyPark, our convenient online portal, to update your personal information, view your parking activity, and more. Existing Preferred Card customers can click here to sign up for MyPark. Already signed up, log in here.
How do I cancel my Preferred Card account?
Thirty (30) days notice is required for cancellation of a Preferred Card account.  To cancel your Preferred Card account download The Preferred Card Cancellation and Information Change Form. Complete the form, print it and take it to the Cashier and Information station located on the lobby level of the Garage for processing.

The Park Card FAQs

Is there a minimum amount of usage required on my Park Card account?
No, there is no minimum Park Card usage required – simply use the card as often as you’d like. Your balance on your account will remain unaffected until your next usage. Please see the terms and conditions on The Park Card form for additional details.
I’ve printed and completed my Park Card application. What is the next step?
Your completed application for The Park Card may be dropped off at the garage office, or faxed to 617.423.2141. Once an application and payment is received (via cash, check, Visa, MasterCard, American Express or Discover), your card will be activated within 24 hours, Monday-Friday. Cards can be picked up at the garage lobby office.
I've submitted my Park Card application – how do I get my card?
Once a completed Park Card form is submitted along with any initial payments, your card will be activated and ready for pick up at the Garage Office on the lobby level of the garage. Please allow up to 24 hours for your application to be processed before picking up your card.
Do I receive a 10% discount if I have forgotten my Park Card or pulled a transient parking ticket?
In order to qualify for a 10% discount, you must enter and exit the garage using your Park Card. Customers who have forgotten their Park Card and have pulled a ticket to enter the garage should proceed to the cashier station to pay the posted parking rates. Parking fees are payable by cash, check or credit card and may not be debited from your Park Card account.
Do you provide statements of parking activity and expenses?
Yes. Customers utilizing The Park Card can sign up for E-Statements through MyPark, our convenient online portal. Existing Park Card customers can click here to sign up for MyPark. Already signed up, log in here.
How do I know when I qualify for Free Night & Weekend parking?
Customers using The Park Card can qualify for free night and weekend parking. The Park Card is a debit card program. When a customer’s monthly Park Card usage is $150 or more, the customer automatically qualifies for free night and weekend parking in the following month. Customers with The Park Card can register to receive E-Statements through MyPark, our convenient online portal. Existing Park Card customers can click here to sign up for MyPark. Already signed up, log in here.
How can I obtain a replacement for a lost Park Card?
To obtain a replacement card, go to the cashier’s counter on the lobby level of the Garage. A $10 replacement fee will be charged, payable by cash or check. The replacement fee cannot be debited to your Park Card account.
How do I update my Park Card account information?
Log into MyPark, our convenient online portal, to update your personal information, view your parking activity, and more. Existing Park Card customers can click here to sign up for MyPark. Already signed up, log in here.
How do I cancel my Park Card account?
To cancel your Park Card account download The Park Card Cancellation and Information Change Form. Complete the form, print it and take it to the Cashier and Information station located on the lobby level of the Garage for processing.
If I close my Park Card account, can I receive a refund for the remaining balance on my account?
The Park Card is a pre-paid parking program. That means the balance in your Park Card account is the value of pre-paid parking in your Park Card account and is not a cash balance. Accordingly, the balance in a Park Card account is not refundable. Please see the terms and conditions on The Park Card form for additional details.